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REFUND POLICY

Refund & Cancellation Policy

By purchasing any product or service from LeadsOptima.com, you agree to this Refund & Cancellation Policy.

Last Updated: 3rd July 2025. Refund & Cancellation Policy for LeadsOptima.com
At LeadsOptima, we are committed to delivering a high-quality automation and lead generation platform that empowers businesses to scale. Our policies around refunds and cancellations are designed to be fair, transparent, and aligned with the nature of our digital services.

✅ 1. Subscription Model
LeadsOptima operates on consultation and subscription-based model. By subscribing, you get access to our platform features, integrations, and ongoing updates as per your chosen plan (monthly, quarterly, or annual).

🔄 2. Cancellation Policy
You may cancel your subscription at any time by logging into your account and navigating to Billing > Cancel Plan.

Upon cancellation, your account will remain active until the end of your current billing cycle.

No further charges will be made after cancellation.

We do not offer partial refunds for unused days within a subscription cycle.

💳 3. Refund Policy
Due to the nature of digital software and immediate access to tools, integrations, and features:

All payments made are non-refundable.

We do not offer refunds for monthly, quarterly, or annual plans once payment has been processed.

Exceptions are only made in cases of:

Duplicate payments

Technical billing errors

Platform access failure (verified and unresolved by our support team)

If you believe your case qualifies, please contact us at support@leadsoptima.com within 7 days of the charge.

🔁 4. Free Trial or Demo (if applicable)
If you’re unsure whether LeadsOptima is right for your business:

We encourage you to use our demo session or trial period (if available).

No charges are applied during the free trial period.

You may choose not to upgrade, and no billing will occur unless you subscribe.

📩 5. How to Request a Cancellation or Refund
To initiate a cancellation or raise a refund request (in exceptional cases), please:

Email: support@leadsoptima.com

Include:

Your registered email ID

Subscription plan

Reason for cancellation or refund request

Our team will respond within 2–3 business days.

🛡️ 6. Modification of Policy
LeadsOptima reserves the right to modify this Refund & Cancellation Policy at any time. We encourage users to review this policy periodically. Continued use of the platform after any changes constitutes acceptance of the updated policy.

📬 For further support, contact us at support@leadsoptima.com

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info@leadsoptima.com

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